This platform can be a great option for any type of business, be it a health center, restaurants, real estate, educational centers, stores, etc. However, its basic plan has a high cost and additional features, such as adding an agent, require an additional cost. In addition, the platform does not have multichannel functionality, since it does not have services uses of physician database for Facebook , Instagram or Telegram which are among the networks with the largest number of users. This means that you will only be able to interact with users who request information from WhatsApp. These two characteristics are essential when choosing a platform that you should take into account if you are looking for a platform.
Is there a better alternative to Walichat?
There are platforms that offer many advantages to manage communication with your customers. Callbell is an economical alternative that offers more features. This multi-agent platform allows you to optimize the assistance you provide to your customers easily from social networks such as Facebook, Instagram, Telegram and WhatsApp .
Callbell has a user-friendly interface, multiple tools that will allow you to speed up response times and optimize the support you provide to your customers. The platform offers performance statistics analysis with detailed metrics on users and the productivity of each agent.
It is a stable and easy-to-use platform that costs 14 euros per month per account, making it ideal for small and medium-sized businesses. For larger companies, Callbell offers a multi-agent plus plan with premium features, offering the possibility of accessing a free trial.