Content
Bug fixes
A number of fixes have been implemented in the interfaces of analytical reports, lead generation and requests reports, as well as in the interface of some settings.
Bug fixes
In the Ad Campaigns report, the filter for integrated campaigns has been changed to the default value "All".
Fixed a defect in resetting filters by hidden columns in "End-to-end analytics" and "Traffic analysis".
Fixed an issue in the File Database/Record Message interface where a call would come in but the message would not be recorded.
Now the "Outgoing call prohibited" icon in the employee interface is displayed only for SIP lines if outgoing communication is not available for them. Previously, the icon was displayed for any numbers - landlines, mobiles.
In the End-to-End Analytics report, an unexpected error ecuador phone numbers when sorting "Cost of Request Types/Goals" has been fixed.
The cost-per-click algorithm has been corrected in the End-to-End Analytics report. The cost-per-click is calculated as Cost/Number of Clicks.
If the number of clicks = 0, the cost is not calculated.
In the SIP line settings interface, the "Apply" button for changing the channel, which duplicated the functionality of the "Save" button, has been removed.
Fixed a bug in the SIP line editing interface where changing an employee would not save without refreshing the page.
Fixed an encoding issue in the interface rating notification when using the Mozilla Thunderbird browser.
Fixed the problem with rendering the "Message to operator" and "Message to subscriber waiting in queue" interfaces when clicking the "Listen" button.
In the "Incoming Call Distribution" report, the problem with displaying three- or more digits in the "Calls" column has been fixed.
In the lead generation report, a defect has been fixed where, when changing the display from percentage to numeric, the data in the download remained as a percentage.
In the End-to-End Analytics report, a defect has been fixed where the Total and Average value was not uploaded.
Fixed a bug when creating a schedule by activity period (for example, on a weekend) and selecting the day type "Weekend".
Fixed an error when navigating through requests via "Call Generator" -> "Calls" report, when the filter "Tags: includes " Lead Generator " was not applied.
Fixed an error when navigating through the "Auto-invite to chat" -> "Chats" report, when the following filters were not applied: "Chat initiator: equal to "Auto-invite", "Chat status = "In progress".
Fixed an error when navigating through requests via the "Request Generator" -> "Requests" report, when the filter "Tags: includes " Lead Generator " was not applied.
Improvements and bug fixes in reports
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- Joined: Tue Dec 24, 2024 3:36 am