If you are looking for solutions to reduce telecom costs, you are in the right place! Today's post brings some valuable tips to reduce expenses related to internal and external communication in companies.
Faced with a reality in which customer service, problem-solving and decision-making must be done as quickly as possible, having the best technologies available makes all the difference.
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Check out the tips and ensure cost reduction in telecom
1. Ditch the traditional PBX
2. Invest in cloud telephony
3. Count on scalable solutions
4. Invest in unified communication
Check out the tips and ensure cost reduction in telecom
1. Ditch the traditional PBX
This is not to deny the importance that traditional PABX has always had for the functioning of organizations. However, new technologies have emerged and it has become outdated and requires a high investment that could be redirected to other areas.
Even companies with large investment capacity will eventually seek cpa mailing list solutions to reduce telecom costs. When it comes to traditional PABX, in addition to investing in equipment, resources must be spent on implementation, maintenance and ongoing technical support.
2. Invest in cloud telephony
The increasingly strong presence of mobile devices , along with technological development and improved internet quality, has taken cloud-based resources to a revolutionary level. And it would be no different in terms of reducing telecom costs, since cloud telephony does not require specific infrastructure and devices for its operation.
Furthermore, there are no support and maintenance costs, which significantly reduces the costs associated with telephone services. Another major advantage is the reduction in call costs, which can reach up to 70%, since external calls are cheaper and there is no cost for calls between company extensions.
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3. Count on scalable solutions
The good news is that companies can now count on innovative solutions that help them overcome the challenge of reducing telecom costs. This is because these solutions are contracted through subscriptions with different plans so that the company can choose the one that best suits its needs.
Therefore, more than just including certain services in the subscription, some solutions have the advantage of being scalable. In this way, the company contracts, for example, only the number of extensions and conference terminals it needs. If it needs to increase, it simply needs to adjust the plan.
4. Invest in unified communication
To close this list of useful tips for reducing telecom costs, our last suggestion is to invest in a good unified communications solution. As the name suggests, this involves the union of all of the company's communication channels, integrating voice, chat and video into a single platform.
Unified communications solutions not only allow employees to make calls and send messages, but also to hold video conferences from any device connected to the internet. This reduces the cost of calls and also facilitates internal communication, with partners and customers, regardless of location.
Are you interested in learning more about the benefits of unified communications ? Check out why it is essential for your business!