2. Integration with your other existing tools

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5. Improved customer retention and increased revenue
Having rich information about your customer’s experience gives you insights into how you can keep your customers happy. As a result, you retain more satisfied customers who will likely purchase from you again and refer you.

Shopify CRM features you should look for
You can choose from several CRM options that you can integrate into Shopify. Each one has its own set of strengths.

If you’re looking for the best CRM for Shopify, you must first identify your business needs and budget. Then, look for one that ticks all the boxes. You want to steer clear of CRM solutions that you can’t integrate into Shopify, CRM software that doesn’t have the features you need, or a powerful CRM that overwhelms your team.

Not sure where to start? Here are some Shopify CRM features that you should look for:

1. Shopify integration
Since your business is on Shopify, the first feature you should check is its Shopify integration. Cross a CRM out from your shortlist if it can’t be integrated into Shopify because working with disjointed platforms is a chore. You might even end up not using the CRM altogether.

Are you currently using other sales, marketing, and customer service tools? Make sure you choose CRM software that integrates with them so that you can work more efficiently.

3. Workflow automation
Pick a Shopify CRM that lets you automate recurring kuwait mobile numbers tasks, thus helping you streamline your processes and lowering the risks of human error.

4. Ease of use
Choose a Shopify CRM that’s powerful enough for your needs but is easy to learn and use. You want your team members to feel excited every time your CRM helps them automate tasks and close deals.

4 Best CRMs for Shopify
Now that you know which Shopify CRM features to look out for, here’s a list of CRMs that you can integrate into the ecommerce platform:

1. Nutshell
nutshell is a great shopify crm option for ecommerce sites
Price: Starts at $16 per user/month

Free plan: 14-day free trial

Flexible and easy to use, Nutshell is a CRM you can integrate with Shopify. Its contact management features allow you to store your customers’ details, including their purchased products, their purchase frequency, how they interact with your shop, and their customer support tickets.