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Knowing what you need to be a better worker is easy: learning and developing the training trends in the sector. Even so, it is not that easy, tourism is very broad and involves multiple jobs and not all of them are related. To organize your ideas, we have grouped 5 types of knowledge that will reflect the type of work you do and it will be easier for you to decide what knowledge you are going to update... Unless you want to change and jump to different job positions within the business.
Key skills for professionals in the hospitality and tourism sector
Business management and logistics oriented to the sector
Sometimes we think that working in tourism is limited only to being a guide, working in a hotel or being a travel agent. Quite the opposite! There are multiple occupations around tourism activities that involve skills such as logistics management and optimization, both in passenger transport and in warehouses. To solve the lack of this knowledge, we recommend promoting training in these topics:
- Provision and storage of food and beverages
- Logistics applied to the kitchen
- Road safety procedures for road transport
Culinary techniques
The restaurant customer is increasingly well informed and up to date with cooking techniques, knows international dishes, and is an expert in new flavours and textures. We are living in a boom in gastronomic communication, culinary content is prime time on television and social networks illustrate the enormous activity of bloggers and influencers in kuwait telephone number the food industry. This is why professionals must be up to the task. The best thing is to train in specific techniques for certain ingredients or new trends. In this case, the recommendation lies in these training courses:
- Cooking for celiacs
- Vegetarian cuisine
- Creation of letters and menus
Hospitality staff applying new cooking techniques
Food handling and preservation techniques
Optimizing resources in hotels and restaurants is essential, and to do so, one of the main options is to know in detail the techniques of food preservation. Chefs and kitchen staff must plan menus and act accordingly with regard to supplies and preservation. To do so, they must master these skills:
- Food handling and preservation
- Pre-processing, regeneration and hygiene in food handling
- High-risk food handling and HACCP
Languages
It is a fact that Spain is one of the countries that receives the most international tourism. Attention to this type of traveler is essential to be able to maintain a business at a good economic level, so having a good command of other languages is essential to improve the chances of finding a job or improving your career in the hospitality sector. Thanks to training for employment, there are multiple free options to develop language skills:
- Professional English for tourism
- Specific German for working in a hotel housekeeping department
Online Marketing
- Customer service technologies (in the post-covid era)
As you can see, we have reviewed the skills that may correspond to different departments. This is true if you work in a large company, but if you are self-employed or work in a micro-SME, it is normal for you to do everything and need training in various areas. In any case, our general training diagnosis is that you work as a team and do new training that is complementary to that of your colleagues. For example, if the chef is trained in international cuisine, the manager could study planning special menus. The key is to move forward together and adapt to new business trends.