You can also send your claims to the email address
Posted: Mon Dec 23, 2024 7:29 am
attach the history of correspondence with Wildberries, receipts, photos of the product depending on the situation;
date, signature.
Rospotrebnadzor specialists will conduct an inspection and write to you what to do next. Sometimes, if the agency finds that the marketplace has violated the law, it goes to court. But most often, experts advise filing a claim for a refund yourself.
Pre-trial claim and court
A pre-trial claim is another tool for resolving the problem. According to reviews, this method works well.
Write a letter demanding a refund, and also provide reasons mail aruba for this, indicate the amount, date of payment and other factual data. Send the claim by registered mail to the address: 142181, Moscow Region, Podolsk, Koledino village, Industrial Park Koledino Territory, 6, building 1. Addressee - Wildberries LLC.
If you have not received a response, then go to court. Prepare a statement of claim in which you describe in detail the purchase procedure, the reason for the return, and attempts to resolve the issue with the marketplace. At the end, add your demands for a refund.
You do not need to pay a fee for consumer protection claims. You can file a lawsuit at your place of residence or at the location of the defendant, whichever is more convenient for you.
Fact of the day
Wooden money - centenials - was issued in the city of Moose Jaw in Canada due to a shortage of other materials.
Another fact
Paid return of goods
A lot of questions have recently been raised by Wildberries' decision to make the return of goods paid.
date, signature.
Rospotrebnadzor specialists will conduct an inspection and write to you what to do next. Sometimes, if the agency finds that the marketplace has violated the law, it goes to court. But most often, experts advise filing a claim for a refund yourself.
Pre-trial claim and court
A pre-trial claim is another tool for resolving the problem. According to reviews, this method works well.
Write a letter demanding a refund, and also provide reasons mail aruba for this, indicate the amount, date of payment and other factual data. Send the claim by registered mail to the address: 142181, Moscow Region, Podolsk, Koledino village, Industrial Park Koledino Territory, 6, building 1. Addressee - Wildberries LLC.
If you have not received a response, then go to court. Prepare a statement of claim in which you describe in detail the purchase procedure, the reason for the return, and attempts to resolve the issue with the marketplace. At the end, add your demands for a refund.
You do not need to pay a fee for consumer protection claims. You can file a lawsuit at your place of residence or at the location of the defendant, whichever is more convenient for you.
Fact of the day
Wooden money - centenials - was issued in the city of Moose Jaw in Canada due to a shortage of other materials.
Another fact
Paid return of goods
A lot of questions have recently been raised by Wildberries' decision to make the return of goods paid.