20 E-Commerce Quiz Questions and Answers

[shapanwwuyi]

Electronic commerce, also known as e-commerce, refers to the buying and selling of goods and services over the Internet. It has revolutionized the way businesses operate and how consumers make purchases. Here is an overview of the key features and components of e-commerce:

Online Platforms: E-commerce takes place through websites, mobile apps, and other online platforms. These platforms can be owned by individual businesses or be online marketplaces that bring together multiple sellers and buyers.

Types of e-commerce:
a. B2C (Business-to-Consumer): Involves selling products real estate agent email database or services directly to consumers. Examples include Amazon, eBay, and online retailers.
b. B2B (Business-to-Business): Focuses on business transactions between businesses, such as the acquisition of supplies or services from other businesses.
c. C2C (Consumer-to-Consumer): Consumers sell products or services to other consumers on platforms such as eBay or MercadoLibre.
d. C2B (Consumer-to-Business): Consumers offer products or services to businesses. For example, bloggers or influencers may collaborate with businesses to promote products.

Online Shopping Process:
a. Browsing: Consumers browse products or services online.
b. Selecting: Shoppers choose the products they want to purchase.
c. Adding to Cart: Selected products are added to an online shopping cart.
d. Checkout: Customers provide payment information and complete the purchase.
e. Shipping: A shipping option is selected, and products are delivered to the specified address.
f. After-Sales Service: Companies may provide customer support, order tracking, and return processing.

Payment Methods: Online payment methods include credit cards, debit cards, bank transfers, e-wallets (such as PayPal) and cryptocurrencies.

Security: Security is critical in e-commerce to protect payment information and customer privacy. This is achieved through encryption technologies and authentication measures.