But in general terms, the mystery shopper's main responsibility is to discreetly and objectively observe the processes that need to be checked. They must adhere to the task plan, meet the requirements set by the customer, and record all comments and impressions in detail. Thus, the mystery shopper's task is to provide reliable feedback and further recommendations for improving the quality of service and service in general.
Let us explain with examples from our practice. Last year, one egypt telegram database well-known company from the top retail companies selling fuel in Kazakhstan ordered our service "Mystery Shopper" to evaluate their petrol stations according to the following parameters: Профессия «Аналитик данных» + помощь с трудоустройством! Онлайн-курс «Аналитик данных»: 277 уроков, 32 практических кейса и финальный проект.
Ad • 16+ eduson.academy Set up your subscription to RB.RU use of sales skills by cashiers; general atmosphere of customer focus at the petrol station; compliance with visual merchandising requirements; knowledge of the product and current promotions by sales personnel; compliance with corporate scripts by cashiers and operators.
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