I find it a great service to allow your potential canada business email list guests to ask for more information about your hotel. I would not, however, replace it with the classic form to request a quote or more information on a particular offer or special package. There are, in fact, excellent CRMs that allow you to manage the customer in the best way and, if you already have one, you probably know it very well. WhatsApp chat and email marketing for restaurants and hotels are 2 channels where you can use direct response marketing. Find out which are the best days to do it. 2. Use WhatsApp Business Quick Replies to avoid clogging up the reception with all the most frequently asked questions breakfast in the room in a hotel This advice was also taken from the post of the talented Daniele Sarti.
How many times do your guests ask you for the hotel wifi password? Or information about room service breakfast? These, like perhaps many other questions, are repeated very often during the season. You may not know this, but WhatsApp Business offers you a quick shortcut to answer frequently asked questions: Quick Replies . The advantages of this service are not few: offer an almost immediate response to your guest don't waste time writing the same message maybe even several times the same day You have time to think of a polite and precise response, save it and use it when needed In fact, in a hurry, you or a member of your staff risk responding inaccurately or not in line with the usual welcome and availability that distinguishes you.