However, it is important to clarify the time vietnam telegram convenient for the client for communication, so as not to cause a negative reaction. Conclusion Determining the best time to cold call depends on many factors, including the day of the week, time of day, and response time. The best times to call are morning and evening hours, when customers are most willing to communicate. Wednesday and Thursday remain optimal days for calling, while Monday and Friday should be avoided, especially in the evening. However, despite all the research and recommendations, the most important aspect remains an individual approach to each client.

Knowing the preferences and schedule of a particular client, as well as promptness in responding to requests, can significantly increase the effectiveness of cold calls. Remember that the number of calls and the quality of communication also play a key role, so regular contacts and a friendly tone are the key to sales success.What phrases and expressions to avoid in telephone conversations with a client Angelica Popovicheva Head of Call Center RocketCall Contents of the article: Mistakes and their impact Correct alternatives Basic principles of telephone communication Politeness and respect Clarity and clarity Communication with clients on the phone plays a key role in maintaining and strengthening business relationships.