In-App Widget – With many commenting tools, you can use an in-app widget to notify people that they can submit comments as long as they’re logged in. This will be a small tab that people can click on to navigate to your idea board .
On-Site Popup – During the first week that you number in philippines your customer feedback portal, use an on-site popup to inform your website visitors. Set it to only display after someone has been on the website for 90 seconds.
Website Banner Ad – You can place a small, narrow banner at the top of your website so that site visitors see a link to the portal. Keep it on your website for 1-2 weeks.
Email Newsletter Footer – In the footer of your email newsletter, include a link to your portal asking customers to provide feedback on your products.
Blog Post Announcement – Create a blog post announcing your new portal. You can link to it from the methods above and share it on social media.
Social Media Posts – Use your main social media channels to promote your new portal so that more of your audience and customers know they can give you feedback.
Because you're collecting feedback in one dedicated portal, it'll be much easier to deal with it. If you receive feedback from somewhere else (a comment on social media, for example), you can manually add the idea to your board to have everything in one place.
For each idea that comes up, you'll want to consider whether it's worth pursuing.
You should schedule a weekly or biweekly team meeting with all stakeholders to discuss the feedback your customers have given you.
If you plan to address that suggestion, you should let the client know. If you can fix it in a few days, let them know once it's complete. If it will take weeks or months, discuss the idea they presented and let them know the approximate timeline.
If you do not plan to address an individual comment, you should also let the customer know. Provide a polite and straightforward response explaining why you cannot address it.