Consumer Data

Throughout this article, we will share several examples of actions you can take now to increase your visibility on the internet.

It doesn't matter if you have a small, medium or large company, you will have excellent results if you put these tips into practice.

The visibility and reach that your ...

Other features available on the platform are:

Message scheduling.
Creation of campaigns via WhatsApp and SMS.
Integrations with the main CRMs on the market.
Chatbot.
Quick reply saving.
Statistics related to service, such as the average time to be served and the main topic of conversation ...

Rapport is a technique used at this stage to create connection and trust with the prospect. In other words, to obtain this result, it is necessary to know the reality, habits, and affinities between the salesperson and the lead .

To be successful at this stage, you need to show interest and a ...

He has so much knowledge that in many cases he will closely monitor the development of the work, and at the same time he will be quicker to implement it since he knows the complexity of each delivery.

He will be able to provide you with constructive suggestions, but he expects his team to be ...

Developing a script for your WhatsApp chatbot is essential for the tool to be used efficiently. Otherwise, it can become a problem for the user experience.

To create your service script, keep the following points in mind:

Know your audience: Before you start writing your script, it’s important ...

In an interview published last Wednesday (17), Telegram CEO Pavel Durov stated that the platform should reach the 1 billion user mark next year. Telegram currently has 900 million users.

Durov highlighted Telegram’s exponential growth, comparing it to a forest fire. With japan mobile number around ...

What are the evaluation system options for satisfaction surveys?
Evaluation systems are structures that facilitate the collection and analysis of feedback. There are several options available, each with its own particularities and benefits:

Net Promoter Score (NPS)
NPS is one of the most popular ...

In today’s competitive landscape, knowing how to attract customers and maintain their loyalty is essential to the success of any business. One of the most effective ways to achieve this is by creating the “ Wow Effect ” in customer service .

This concept consists of surprising customers in a ...

The use of WhatsApp for businesses is a growing trend , especially in Brazil, where the app is present on most smartphones. This messenger has become a crucial channel for communication between companies and customers.

But what are its benefits and how can you use this important service channel ...

Sony, one of the world's leading technology companies, is expanding its presence in the cryptocurrency market with the launch of Soneium, a second-layer blockchain based on the Ethereum network.

This launch, therefore, is part of a broader strategy by the company to diversify its operations and ...